A clear place to ask
Create ticket panels that guide members into the right private support channel.
Discord Tickets Bot
Give every request a private space, a clear owner, and a conversation your team can follow through.
What you can do
Keep ownership clear
Let staff claim tickets or assign them to the right teammate.
Room to resolve it
Add or remove members, rename channels, and move tickets as the conversation develops.
Keep the conversation
Save a transcript so your team can refer back to a completed support request.
When to use it
- Route member support into private ticket channels.
- Let staff claim or assign ownership of a ticket.
- Preserve a transcript when a support conversation is complete.
How we compare
| Feature | Other Bots (Free) | Discortics (Public) | Discortics (Prime) | Discortics (Custom) |
|---|---|---|---|---|
| Ticket panels | 1 | 5 | 10 | 25 |
| Options per panel | 1 | 5 | 10 | 25 |
| Transcripts | Premium only | Included | Included | Included |
| Claim / assign / rename / move | Partial | Included | Included | Included |
| Ping & manager roles per panel | 1 | 3 | 7 | 15 |
Guides
Use these commands in Discord, or manage compatible settings from the Discortics dashboard.
Discord TicketsRelevant commands
/ticket settings/ticket add/ticket remove/ticket claim/ticket unclaim/ticket assign/ticket rename/ticket move/ticket close/ticket open/ticket transcript
Frequently asked questions
What is a Discord ticket bot?
A Discord ticket bot creates private support channels so members and staff can resolve requests without exposing them publicly.
Can staff claim tickets?
Yes. Discortics supports claiming, unclaiming, and assigning current tickets.
Can I save a ticket conversation?
Yes. The transcript command creates a transcript for the current ticket channel.
